Your next
interactive
IT experience

Believing in
passion
and technology

Privacy Policy

Effective Date: 01.01.2025

At Stefan IT Consulting ("we," "our," "us"), we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, and protect information about you in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are: Stefan IT Consulting provides IT consulting services to businesses and individuals. For any questions or concerns about this policy or your personal data, you can contact us at: "info" -a.t- stefan it consulting com

2. Data We Collect: We may collect and process the following categories of personal data: a) Information You Provide Directly Name Email address Phone number Job title Company name Billing and payment information Other information you provide when contacting us or using our services b) Information We Collect Automatically: IP address Browser type and version Operating system Date and time of website visits Pages viewed and navigation paths Cookies and similar tracking technologies (see our Cookie Policy) c) Special Categories of Data: We do not intentionally collect sensitive personal data (e.g., health, race, religion) unless you provide it explicitly.

3. How We Use Your Data: We use your personal data for the following purposes: To Provide Services: Deliver IT consulting services, process payments, and manage client relationships. To Communicate: Respond to inquiries, send updates, and provide customer support. To Improve Services: Analyze user interactions and improve our website and offerings. To Comply with Legal Obligations: Meet applicable laws, regulations, and contractual obligations. For Marketing (With Consent): Send newsletters, promotions, or updates about our services. You can withdraw consent at any time.

4. Legal Basis for Processing: We process your personal data based on the following legal grounds: Contractual Necessity: To fulfill our obligations under a contract. Consent: Where you have given explicit consent (e.g., for marketing). Legitimate Interests: For purposes such as improving services or preventing fraud. Legal Obligation: To comply with applicable laws.

5. Data Sharing: We do not sell or rent your personal data. However, we may share your data with: Service Providers: Third-party vendors who help us deliver our services (e.g., cloud hosting, payment processors). Legal Authorities: When required to comply with laws or protect our legal rights. Business Transfers: In case of mergers, acquisitions, or asset sales. All third parties are required to handle your data in compliance with GDPR.

6. International Data Transfers: If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as: Standard Contractual Clauses (SCCs) Transfers to countries with adequate protection levels

7. Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods depend on: Legal requirements Contractual obligations Our legitimate interests

8. Your Rights: Under the GDPR, you have the following rights: Access: Request access to your personal data. Rectification: Correct inaccurate or incomplete data. Erasure: Request deletion of your data ("right to be forgotten"). Restriction: Limit the processing of your data. Data Portability: Receive your data in a structured, commonly used format. Objection: Object to data processing based on legitimate interests. Withdraw Consent: Withdraw consent at any time. Lodge a Complaint: File a complaint with your local data protection authority. To exercise these rights, please contact us using the details provided above.

9. Data Security: We implement appropriate technical and organizational measures to protect your data, including: Encryption Secure servers Access controls Regular security audits However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking: For information on how we use cookies, please refer to our Cookie Policy.

11. Updates to This Policy: We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the "Effective Date" revised. We encourage you to review this policy periodically.

12. Contact Us: If you have any questions about this Privacy Policy or how we handle your data, please contact us at: "info" -a.t- stefan it consulting com

Terms of Service

Effective Date: 01.01.2025

Welcome to Stefan IT Consulting ("we," "our," "us"). By accessing or using our services, you agree to the following Terms of Service. Please read them carefully before proceeding.

1. Services Provided: Stefan IT Consulting offers IT consulting services, including but not limited to: System analysis and design IT infrastructure management Software implementation and support The scope of services will be detailed in individual agreements or contracts with clients.

2. Acceptance of Terms: By engaging with our services, you confirm that: You are at least 18 years old or have legal authority to enter into a contract. You agree to comply with these terms and any applicable laws and regulations.

3. Client Responsibilities: Clients agree to: Provide accurate and complete information required for the provision of services. Ensure timely communication and collaboration. Abide by all contractual obligations outlined in individual agreements.

4. Fees and Payment: Fees for services will be outlined in individual agreements. Payments are due within [Insert Payment Terms, e.g., "30 days"] of invoicing unless otherwise agreed. Late payments may incur additional charges as specified in the contract.

5. Intellectual Property: All intellectual property created during the engagement remains the property of Stefan IT Consulting unless otherwise agreed in writing. Clients are granted a non-exclusive, non-transferable license to use deliverables for internal purposes only.

6. Confidentiality: Both parties agree to maintain the confidentiality of proprietary and sensitive information shared during the engagement. Confidentiality obligations will survive the termination of the agreement.

7. Limitation of Liability: To the fullest extent permitted by law: Stefan IT Consulting is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service causing the claim.

8. Termination: Either party may terminate the agreement with written notice of [Insert Notice Period, e.g., "30 days"]. Stefan IT Consulting reserves the right to terminate services immediately for breach of terms or non-payment.

9. Governing Law: These Terms of Service are governed by the laws of Zurich, Switzerland without regard to conflict of laws principles.

10. Amendments: We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to our website or providing notice to clients.

11. Contact Information: For questions or concerns regarding these terms, please contact us: "info" -a.t- stefan it consulting com